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Glossary of Terms
Accessorial Services:
Services other than transportation which are performed at your request for an additional charge (Examples: packing, and unpacking, storage-in-transit, appliance servicing.)
Appliance Servicing:
Any service required to prepare major appliances for safe transportation. (Examples: disconnecting and capping the gas line to a clothes dryer, securing the tub of clothes washer, removing the shelves from a refrigerator.) Your Allied moving consultant can provide you with information for having these services performed.
Bill of Lading:
Receipt for your belongings and contract for their transportation.
Booking Branch: The Allied branch that services your move at origin
Change Order:
A form used to amend the amount indicated on the original estimate due to the addition or deletion of items to be shipped or services requested by the customer.
Destination Branch:
The Allied branch located at or near your destination, which provides necessary services and information at the end of your move.
Estimate:
A general calculation of the transportation charges, as well as costs for additional services requested by the customer. Includes an estimation of shipment weight.
Inventory:
Form on which the van operator lists each shipping unit (piece of furniture, carton, or other individual item not otherwise packaged) in your shipment and describes their pre-move condition.
Moving Consultant:
The Allied sales representative responsible for providing the customer with an estimate of the cost of his/her move, as well as for answering any and all questions the customer might have with regard to the moving process.
Order for Service:
Document authorizing Allied to perform moving services.
Origin Branch:
Allied branch at origin responsible for performing packing and preparing necessary documentation.
Registration Number:
The number assigned by Allied to identify your shipment. Found in the upper right-hand corner of the Order for Service and the bill of lading.
Storage-ln-Transit (SIT):
Temporary storage (not exceeding 60 days) of a customer's household goods.
Van Line:
Allied is a van line because of the multiple locations from which it operates. We handle dispatching, shipment routing and monitoring paperwork, processing, and claim settlement for all shipments handled within our branch network.
Van Operator:
The Allied van driver, having overall responsibility for the loading, transport, and unloading of the customer's belongings.
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